L

Technical Solution Lead – ServiceNow GenAI

Lenovo

Bengaluru, Karnataka, India Full-time June 03, 2026
Apply Now

Opportunity Description

Description and Requirements

Role Overview

We are hiring a Technical Solution Lead – ServiceNow GenAI to drive the design, development, and deployment of AI-powered solutions on the ServiceNow platform.

This role is accountable for owning AI use cases end-to-end, from identifying opportunities to delivering production-ready solutions. The individual will work closely with Offering Managers, Architects, and business stakeholders to translate real problems into scalable AI-driven workflows.

Key Responsibilities

AI Use Case Ownership

  • Identify, evaluate, and prioritize high-impact AI use cases across ITSM and CSM
  • Define business value, feasibility, and data readiness
  • Drive execution from PoC → Pilot → Production rollout
  • ServiceNow GenAI Solution Design

  • Design and implement solutions using:Now AssistPredictive IntelligenceVirtual AgentFlow Designer and...
  • Full-time Computer Occupations

    Ready to Apply?

    Submit your application for Technical Solution Lead – ServiceNow GenAI at Lenovo

    Apply for this Position