Technical Specialist

WHAT YOU WILL BE DOING

As a Technical Specialist, you will play a key role in bringing Panasonic’s Heating & Cooling strategy to life. You are the technical expert behind our innovative solutions, including heat pumps (A2W), room air conditioners (RAC, PAC), and VRF systems.

Your role is varied, hands-on, and impactful. You will:

Provide high-level technical support to distributors, installers, and end users, both on-site and remotely

Deliver engaging product and service training sessions for customers and service partners

Create and maintain technical documentation and training materials

Proactively contribute ideas to improve processes and operations together with your colleagues and Service Manager

Collaborate closely with our European Technical Support Team

Support the call center with technical inquiries via phone and email, ensuring fast, effective, and customer-oriented solutions