Opportunity Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Technical Support 2
Location(s): Salem, VA
Complete Description:
Position will primarily focus on working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
Extensive skill in the use of Microsoft desktop products including but not limited to Windows, SharePoint, MS Office Suite (online), and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong customer service skills that include a “...
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