Opportunity Description
Overview
Grow-Talent.com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.
About the job
Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)
Responsibilities
- Communicate effectively with customers, providing clear and professional support.
- Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
- Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
- Apply logical and critical thinking to analyze problems and identify effective solutions.
- Collaborate with internal teams to escalate and resolve complex technical issues when needed.
Requirements
- Native or fluent-level proficiency in English (C1), plus working knowledge of at least one of the following languages: Italian,...
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