Technical Support Analyst

Job description

About the Position:

Our company is growing rapidly and we are looking for proactive IT Maintenance Executive to manage day-to-day IT support across all our restaurants. The role involves installation, maintenance, and troubleshooting of IT infrastructure such as POS systems, printers, internet connectivity, and landline phones. The role requires availability during weekends as well.

The Ideal Candidate:

• Self-starter, ready to take on new challenges
• Understanding of IT systems
• High ownership levels
• People management skills
• Good communication skills to coordinate with internal teams and vendors

Roles/Responsibilities:

1. Store IT Support:

• Install, configure, and maintain POS systems, billing software, and peripherals.
• Handle installation, setup, and troubleshooting of...