Technical Support Analyst

A well-established organisation operating across multiple technical and engineering disciplines is seeking an experienced Technical Support Analyst to join its internal IT support function. The company delivers large-scale infrastructure and technical projects and supports a broad user base across multiple business units. The organisation offers a collaborative working environment, ongoing professional development opportunities, and clear progression pathways for ambitious IT professionals. Role Overview The Technical Support Analyst will provide high-level IT support to internal users, ensuring the smooth operation of business-critical systems and infrastructure. The successful candidate will act as an escalation point for technical issues, support end users across a range of technologies, and work closely with infrastructure and systems teams to improve service delivery. This role requires strong troubleshooting capability, excellent communication skills, and a proactive approach to ...