Technical Support Analyst

The Technical Support Analyst will work within the IT operations division and will be responsible for providing technical support across the organisation. This role will assist project planning and provides technical input on design and solution development and implementation.
Key Responsibilities of the Technical Support Analyst:
* Provide on-site IT support to local user base
* Assist in making the assigned project(s) delivered within time and budget
* Manage multiple and changing priorities daily
* Coordinate third party to troubleshoot issues
* Describe and reinforce skills to provide exceptional service
* Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs
* Configure, install, monitor and maintain client desktop software and hardware; support mobile workforce
* Take responsibility for own work and provide support to others in accomplishing their...