Technical Support Analyst in Financial Services

Join a leading Canadian financial services co-operative as a Technical Support Analyst. Leverage your technical skills to resolve complex incidents and support a thriving workplace culture.
This role requires 4-6 years of proven technical support experience in a sizable organization. Candidates must possess solid to advanced knowledge of hardware and software across various platforms. You will contribute to a culture that prioritizes employee development and community engagement while solving challenging technical issues.
Key Responsibilities:
• Resolve complex technical incidents in an enterprise setting
• Support hardware and software across multiple platforms
• Collaborate with teams to enhance service delivery
• Provide technical guidance to users and staff
• Document and track incident resolutions efficiently
Requirements:
• 4-6 years of technical support experience required
• Relevant post-secondary education or industry training
• Strong knowledg...