Technical Support Analyst

Job Description

This role is for a StarHub Subsidiary. The Technical Support Analyst will be based at client's location to coordinate, manage the scope as stated below:

The Desktop Support service refers to the provision, management, and maintenance of a managed workstation (desktop, laptop) environment and associated peripherals devices. The service is focused on providing and maintaining a reliable, functional desktop and desktop peripherals solution set for all end users to connect to corporate services and make productive use of in performing their daily work tasks. The services include:

· Prepare and maintain standard hardware specifications and standard operating environment (SOE) specifications and images.

· Provide access to standard Hardware images and Software, as needed to support operations.

· Coordinate and manage all Third Parties that provide maintenance-related support for Hardware and Software used ...