Technical Support Analyst (Tier 1)

EWS Group in Karachi is looking for a Customer & Application Support Specialist to provide expert-level assistance to customers. The role requires managing customer requests and troubleshooting technical issues while working closely with Development, QA, IT, and DBA teams to enhance customer satisfaction.

The ideal candidate needs 1-2 years of experience in a helpdesk role, excellent communication skills, and a solid grasp of CRM applications. A friendly work environment and various benefits like medical coverage and a performance-based bonus are offered.