Technical Support Engineer

Technical Support Engineer

Key Responsibilities

• Technical Document Analysis: Conduct comprehensive reviews of Requests for Quotation (RFQ) and project documents, including architectural/structural drawings, technical specifications, and Bills of Quantities (BOQ)
• Project Data Integration: Serve as the primary link between Sales and Design by accurately capturing and inputting all project parameters into the Project Information Form (PIF) within the company system. This ensures 100% data integrity for Design Engineers, minimizing design cycles and technical errors.
• Cross-Functional Coordination: Liaise with Engineering, Procurement, Supply Chain, and Manufacturing teams to develop optimized structural solutions that ensure a cost-competitive commercial offer
• Request for Information (RFI) Management: Prepare and manage RFIs to clarify technical issues or ambiguities, ensuring the proposal meets customer requirements and followi...