Technical Support Representative

On-site - Iloilo No Exp Required High/Senior High School Full-time

Qualifications

• Open to SHS, HS and College Graduates
• With or without experiences
• Willing to work on site

Responsibilities

• Handle inbound customer inquiries and complaints via phone, email, and chat
• Provide accurate and timely responses to customer questions and concerns
• Identify and resolve customer issues, and elevate complex cases as needed
• Maintain detailed records of customer interactions and document resolutions
• Contribute to the continuous improvement of customer service processes and procedures
• Adhere to company policies, procedures, and quality standards

Working Location

On-site - Iloilo