Technical Support Specialist – Level 1 (Fiber & Network)

RISE Internet in Cebu City is looking for a Technical Phone Support Specialist to provide excellent customer service and basic technical assistance to clients. The ideal candidate will engage in troubleshooting and collaborate with Network Engineers for service issue resolution.

The role requires effective communication and problem-solving skills, as you will handle inbound customer calls and ensure timely follow-ups. Join a mission-oriented team where you can grow and make a difference with a supportive company culture.