Opportunity Description
Job Title: Technical Support Specialist (level 2)
Location: Birmingham, AL
Type: 3 years Contract
Compensation: $30.00
Contractor Work Model: Onsite – onsite
Hours: 40.0
Responsibilities
+ Provide frontline computer systems and application diagnostics and support as part of a 24x7x365 contracted staff.
+ Monitor the primary SCADA and ancillary systems for health and availability daily.
+ Coordinate repairs and problem resolution with EMS Department Personnel and other company staff.
+ Notify key customers regarding system outages and events impacting critical systems.
+ Contribute to process improvement initiatives based on customer feedback and team input.
+ Thoroughly document and track support cases to completion with EMS team assistance.
+ Adhere to all Electronic and Physical access policies.
+ Support Business Continuity and Disaster Recovery systems through daily monitor...
Location: Birmingham, AL
Type: 3 years Contract
Compensation: $30.00
Contractor Work Model: Onsite – onsite
Hours: 40.0
Responsibilities
+ Provide frontline computer systems and application diagnostics and support as part of a 24x7x365 contracted staff.
+ Monitor the primary SCADA and ancillary systems for health and availability daily.
+ Coordinate repairs and problem resolution with EMS Department Personnel and other company staff.
+ Notify key customers regarding system outages and events impacting critical systems.
+ Contribute to process improvement initiatives based on customer feedback and team input.
+ Thoroughly document and track support cases to completion with EMS team assistance.
+ Adhere to all Electronic and Physical access policies.
+ Support Business Continuity and Disaster Recovery systems through daily monitor...
Ready to Apply?
Submit your application for Technical Support Specialist (level 2) at System One
Apply for this Position