Technical Support Specialist (M/F/D)

Technical support Specialist Electrics
Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
Provide technical expertise and support, assisting on‑site or remotely to field technicians with installations, maintenance, upgrades, and repairs for the wind turbine’s electrical system.
Responsibilities
Diagnose, troubleshoot, and resolve technical/service issues;
develop and document technical solutions in incident records and communicate measures to requestors.
Create knowledge articles and troubleshooting guidelines.
Identify clusters and prepare issues for product failure analysis;
align with relevant stakeholders (engineering, product technical management, and technical management) and regional claim handlers.
Deliver training on company products, processes, and technologies;
select appropriate training aids and ensure participants comply with occupational ...