Technical Support Tech

Title: Technical Support Tech  I                                        

Location: Sterling, VA

Shift: Night shift 9pm-7am EST

Pay Scale: $24.00/hr 

Duration: 6 months

Work Requirements: US Citizen, GC Holders

We are seeking a motivated Technical Support Tech to provide day-to-day technical assistance to end users. This role is responsible for identifying, researching, and resolving a variety of technical issues while delivering excellent customer service. The ideal candidate will follow established procedures, document issues accurately, and work under close supervision to ensure timely problem resolution. This position requires working an overnight shift.

Key Responsibilities

• Provide technical support to end users via telephone, email, and in-person requests


• Identify, research, troubleshoot, and resol...