Opportunity Description
Job Title: Technician Standard II
Location: Washington, DC (100% onsite role from Day 1)
Duration: 06 Months Long Term
Essential Job Functions:
" Install and configure PCs with client computer image for client staff within mandated SLA
" Deliver and install provisioned equipment at user location, and perform basic installation and troubleshooting when required
" Ensure Service Level Agreement is maintained when providing service to clients
" Ship PC equipment to country offices when required
" Ensure work environment is maintained (clean, organized, and safe)
" Ensure backup, recover and data restoration for workstations
" Troubleshoot level 3 issues of the Client Print environment, covering all MFDs in all Client buildings
" Coordinate with Client Print vendor to ensure compliance of all SLA based tasks, inc...
Location: Washington, DC (100% onsite role from Day 1)
Duration: 06 Months Long Term
Essential Job Functions:
" Install and configure PCs with client computer image for client staff within mandated SLA
" Deliver and install provisioned equipment at user location, and perform basic installation and troubleshooting when required
" Ensure Service Level Agreement is maintained when providing service to clients
" Ship PC equipment to country offices when required
" Ensure work environment is maintained (clean, organized, and safe)
" Ensure backup, recover and data restoration for workstations
" Troubleshoot level 3 issues of the Client Print environment, covering all MFDs in all Client buildings
" Coordinate with Client Print vendor to ensure compliance of all SLA based tasks, inc...
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