Opportunity Description
Genesis10 is currently seeking Technology Support for a hybrid position with a Global Financial Institution located in Charlotte, NC. This is a 6+ month contract opportunity.
We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within the client's Active Directory. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings. This position supports the Cybersecurity EIP program and acts as the initial point of contact for end users impacted by cleanup activities, bridging technical data protection efforts with business users to reduce exposure risk and improve data hygiene.
Responsibilities:
- Serve as Tier 1 intake and support for user inquiries related to remediation efforts
- Conduct...