Technology Support Specialist

Technology Support Engineer/Specialist

Responsibilities

• Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
• Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
• Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
• Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements.
• Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
• Ensure compliance with local safety regulations and company safety standards when performing any on-site work.

Requirements

• in Electrical Engineering, Automation, Mechatronics, or related fields.
• At least 3 years of experience in the power industry or with high/low voltage systems, w...