Telco CS Team Lead: SLA-Driven Ops & Growth Path

A fast-growing company in the customer service sector is searching for a motivated Customer Service Team Lead in Muntinlupa, Philippines. This position oversees daily operations and manages a team dedicated to providing excellent service for an Australian Telco client. The role includes performance monitoring and coordination with multiple stakeholders. Candidates with at least 2 years of customer service experience, including supervisory skills, are encouraged to apply. The company offers a clear pathway for career advancement into project and service delivery roles.
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