Opportunity Description
Position: Customer Support Specialist
Location: Cary, NC
Work Setup: Hybrid (On-site Tue Thu | Remote Mon & Fri)
Customer Support Specialist Schedule
- Day Shift: 7:30 AM 3:30 PM (training shift for all new hires)
- Swing Shift: 3:30 PM 12:00 AM
- Midnight Shift: 12:00 AM 8:00 AM
- Shift reassignment may occur post-training based on business needs
Our company delivers mission-critical support services in a fast-paced, always-on environment. We are seeking a skilled Customer Support Specialist to serve as the vital link between our technology and our customers, ensuring timely issue resolution and exceptional service delivery.
Customer Support Specialist Responsibilities
- Act as the primary contact for inbound calls,...
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