Telesales Agent

Responsibilities

• Contact potential and existing customers to promote travel packages and services.
• Understand customer travel needs and provide customized recommendations.
• Handle inquiries, provide detailed information, and answer customer questions.
• Persuade customers to book travel services, tours, or packages.
• Maintain an updated database of customer interactions and bookings.
• Achieve daily, weekly, and monthly sales targets.
• Provide exceptional customer service and follow up on post-sale requirements.
• Proven experience in telesales, preferably in the travel and tourism industry.
• Strong communication and persuasion skills.
• Knowledge of popular travel destinations and packages.
• Proficiency in CRM tools and basic computer applications.
• Ability to meet targets and handle objections professionally.
• A positive attitude and resilience to deal with customer reject...