Telesales Agent

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award

Government Mandated Benefits

Core responsibilities

• Outbound and inbound calling: Contacting potential customers to pitch products and services, or answering calls from customers responding to marketing campaigns.
• Sales generation: Persuading customers to buy products or services, and guiding prospects through the sales process.
• Lead management: Generating new leads, qualifying them, and sometimes handing off hot leads to a field sales team.
• Customer engagement: Building rapport with customers by understanding their needs and providing information and support.
• Product knowledge: Staying up-to-date on product features and benefits to answer questions and make recommendations.
• Record keeping: Maintaining accurate customer information and sales act...