Tier 2 Help Desk Agent—Complex Issue Solver

Unisys is seeking an Agente de Mesa de ayuda N2 in Bogotá. In this role, you will provide Tier 1 and Tier 2 support, troubleshoot and resolve complex hardware/software issues, and effectively communicate solutions to technical and non-technical users. Candidates should possess a High School Diploma or equivalent and have 2-4 years of experience in a support role. The role demands strong problem-solving and analytical skills in a dynamic environment.
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