Opportunity Description
Key Responsibilities
Wireless & Network Infrastructure
- Install, configure, maintain, and upgrade wireless infrastructure including wireless controllers, network access management systems, and guest Wi-Fi networks.
- Deploy and support Wi-Fi access points (WAPs), radios, antennas, routers, switches, servers, printers, and endpoint devices.
- Conduct wireless site surveys, signal analysis, coverage testing, and network optimization.
- Generate heatmaps, survey reports, and infrastructure recommendations.
Technical Support & Troubleshooting
- Provide Tier 1, 2, and 3 support for wireless, fibre, and broadband connectivity issues.
- Troubleshoot and resolve complex hardware, software, and network-related incidents.
- Diagnose escalated technical issues and restore services efficiently to minimize downtime.
- Perform advanced fault-finding, device configuration, and performance optimization across ...
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