Total Product Support Engineer

Your Role

As a Total Product Support Engineer, you will support Beneq’s Semiconductor ALD products throughout their lifecycle – from field issue resolution to continuous product improvement and future product development support.

You’ll work closely with customers, Field Service Teams, Product Management, R&D, Quality, and Manufacturing to ensure our products deliver high performance, reliability, and customer satisfaction worldwide.

This role combines technical expertise, analytical problem‑solving, and customer collaboration in an international environment. The position includes global travel to customer sites and Beneq locations.

What You’ll Be Doing

• Act as a technical expert supporting customers, field service engineers, and internal teams.
• Diagnose and resolve complex equipment and process‑related issues remotely and on‑site.
• Lead and support root cause analysis and product reliability improvement activiti...