Opportunity Description
1、负责协助前厅部相关工作，包括客人入住登记、退房手续办理及问询服务等；
2、处理客房预订、变更及取消等业务操作；
3、维护前台区域整洁有序，确保服务环境符合标准；
4、协助处理客人投诉及特殊需求，及时反馈至相关部门；
5、完成每日报表填写及交接班记录；
1、大专及以上学历，酒店管理、旅游管理等相关专业优先；
2、具备良好的服务意识和沟通能力，普通话流利；
3、熟练使用办公软件；
4、形象端正，具备团队协作精神及应急处理能力；
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
2、处理客房预订、变更及取消等业务操作；
3、维护前台区域整洁有序，确保服务环境符合标准；
4、协助处理客人投诉及特殊需求，及时反馈至相关部门；
5、完成每日报表填写及交接班记录；
1、大专及以上学历，酒店管理、旅游管理等相关专业优先；
2、具备良好的服务意识和沟通能力，普通话流利；
3、熟练使用办公软件；
4、形象端正，具备团队协作精神及应急处理能力；
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.