Training Admin cum Customer Service Associate

Employment Type: Contract

Monthly Salary: $2,400

- Contract
- Paya Lebar
- Monday to Friday: 8:30am to 6pm
- Up to $2400

Responsibilities:

• Perform registration, payment and enrolment of courses
• Perform assessment, re-scheduling of assessment, re-assessment and results
• Manage scheduling learners to assigned courses, withdrawal and cancellation
• Advise learners on class schedules and registration process
• Assist learners on registration, payment and enrolment enquiries
• Reply emails from learners with resolutions to enquiries
• Create and close CRM (Customer Relation Management System) cases within stipulated KPI
• Work on TMS (Training Management System) and CANVAS (Learning Management Systems)
• Perform front desk duties on rotational basis
• Other administrative duties as required

Period

Location: