Training Manager – Sales Operations

Description

ROLE: Training Manager – Sales Operations

REPORTS TO: Senior Director, HR

LOCATION: Onsite - Corporate Office in Houston, Texas

THE OPPORTUNITY

The Training Manager – Sales Operations, is responsible for driving performance improvement across Property Operations teams through training, coaching, and field reinforcement, with a focus on leasing, sales execution, and resident experience.

This role ensures that leasing professionals and on-site teams consistently adopt the skills, tools, and processes required to drive occupancy, convert leads, and deliver a high-quality customer experience. The role translates business strategy and operational priorities into practical learning, coaching, and reinforcement in the field, supporting onboarding through ongoing development, including leasing fundamentals, sales techniques, operational processes, and career progression.

The ideal candidate br...