Training Manager

We are looking for an experienced Training Manager for our Cleaning Category to join our dynamic team. This role is crucial in ensuring the high-quality delivery of home cleaning services across designated cities. The Training Manager will be responsible for leading all training initiatives, developing and improving training content, and delivering both technical (home cleaning services) and behavioral training to partners to ensure an excellent customer experience. What You’ll Do: Lead all training programs for professionals providing home cleaning services in the assigned city. Develop and enhance training content in line with industry standards and best practices. Deliver hands-on training and support to professional partners on SOPs to ensure high-quality service delivery. Implement strategies to improve service quality through training initiatives. Manage and lead a team, providing guidance to ensure consistent training delivery across locations. Monitor and evaluate training effe...