Transcon Outbound Operations Agent

Job Description
An employer is looking for a Transcon Outbound Operations Agent to join their mean. This person will be ensuring timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department.

Responsibilities:
 • Ensure smooth and timely freight process flow meeting customer expectations
 • Ensure accurate and timely data entry into our operational system, per Operational
 Performance Standards (OPS)
 • Track and trace all transcon outbound files daily
 • Ensure accurate and timely client and vendors billing, within the company and customer standards.
 • Interreact with customers via phone and email in arranging their domestic shipments, meeting customer service standards
 • Contribute to maintain good relationships with suppliers (trucking companies and others involved).
 • Maintain compliance at all times in accordance with all gov’t regulations. No fines,
 penalties or late ...