Opportunity Description
Job Description
We are looking for a Travel Associate to handle day-to-day travel operations and support internal teams and customers with booking-related queries. The role involves coordination with airlines, hotels, and travel partners to ensure smooth travel management.
Key Responsibilities
Handle basic travel-related queries from internal teams and customers
Coordinate with airlines for booking confirmations, schedule changes, name corrections, and cancellations
Follow up with hotels for reservation confirmations, amendments, cancellations, and refund status
Track and follow up on pending refunds with airlines, hotels, and travel partners
Maintain proper documentation for bookings, cancellations, and refund cases
Update booking and refund status in internal systems or trackers
Communicate clearly with stakeh...