Opportunity Description
Position: IT Support Specialist
Location: Ras Al Khaimah UAE
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES
- Provide first- and second-level technical support for hardware software and network-related issues.
- Troubleshoot user-reported problems through various communication channels (email phone ticketing systems etc.) and elevate unresolved or complex issues as needed.
- Monitor and manage network infrastructure including routers switches firewalls and wireless access points to ensure stable and efficient network performance.
- Set up configure and maintain computers printers servers and other IT equipment; replace or repair faulty components when necessary.
- Install configure and update software applications while ensuring compatibility compliance and proper licensing.
- Assist with network administration tasks such as IP configuration connectivity troubleshooting an...
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