Opportunity Description
Payrate: $32.00- $33.00/hr.
Position’s Contributions to Work Group:
Position’s Contributions to Work Group:
- Engage in discovery and research of voice of customer, customer needs, analytics, and requirements across industries and customer roles to deliver an end-to-end, holistic customer experience
- Support the evolution of Customer Experience, developing the CX portfolio, roadmap, and reference architecture
- Partner with Sr. Architects to integrate roadmaps with application product plans to drive towards common, unified experiences to drive adoption
- Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
- Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and or...
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