Opportunity Description
On-site - Quezon 3-5 Yrs Exp Bachelor Full-time
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Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
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Description
Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.
- Strong knowledge of FCA regulations, Consumer Credit Act, GDPR, and negotiation skills.
Requirements
- Bachelor’s Degree
- 4-5 years of relevant US/UK banking and collections experience
- Leadership experience in UK collections/recoveries
- Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
- Proven track record in providing support to customers experiencing mortgage arrear...
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