Opportunity Description
Pay Rate Range: $35.71 - 36.76/hr.
GBaMS ReqID: (phone number removed)
Role:Data Analyst
Job Description:
Serve as a primary point of contact for customers during service provisioning| decommissioning| and migration activities| ensuring clear communication and timely updates.
Manage and track customer engagements to ensure successful delivery results and high customer satisfaction.
Submit| monitor| and track migration and disconnection orders in customers systems| ensuring accuracy and timely completion.
Coordinate with internal teams| vendors| and technical stakeholders to resolve order| provisioning| and service-related issues.
Monitor post provisioning and decommissioning activities to ensure smooth customer transitions aligned with agreed plans.
Respond to customer inquiries and helpdesk tickets| troubleshoot issues| and provide timely resolutions during trans...
GBaMS ReqID: (phone number removed)
Role:Data Analyst
Job Description:
Serve as a primary point of contact for customers during service provisioning| decommissioning| and migration activities| ensuring clear communication and timely updates.
Manage and track customer engagements to ensure successful delivery results and high customer satisfaction.
Submit| monitor| and track migration and disconnection orders in customers systems| ensuring accuracy and timely completion.
Coordinate with internal teams| vendors| and technical stakeholders to resolve order| provisioning| and service-related issues.
Monitor post provisioning and decommissioning activities to ensure smooth customer transitions aligned with agreed plans.
Respond to customer inquiries and helpdesk tickets| troubleshoot issues| and provide timely resolutions during trans...