User Experience Designer

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data‑driven to the core and adopt evidence‑based decision making in developing better housing policies service, improving service delivery and optimising operations.

• Plan and execute comprehensive user research and discovery activities to uncover user needs and identify product opportunities.
• Document As-Is and develop detailed To-Be user journeys.
• Design screen wireframes, and high‑fidelity prototypes that align with established product requirements and business objectives.
• Refine design solutions through systematic usability testing and iterative feedback cycles, ensuring optimal user experience.
• Adhere to accessibility standards (e.g. WCAG 2.0) and HDB Design System guidelines throug...