User Happiness Advocate Amazing Sofia Adventure Awaits!

Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025

We’re looking for fluent Finnish and English speakers to join our global customer success team in Sofia.

We provide a fully paid, comprehensive training program.

What You’ll Do:

• Deliver exceptional customer support via phone, email, and chat, ensuring every user interaction is positive and productive.
• Use modern CRM systems and helpdesk tools to resolve inquiries efficiently while maintaining high customer satisfaction.
• Meet and exceed performance targets such as response time and first‑contact resolution.
• Collaborate with a diverse international team to share best practices and improve processes.
• Continuously learn through regular training on product updates and industry trends.

What You’ll Bring:

• Fluent Finnish and English language skills.
• A genuin...