Virtual Front Desk Representative (Healthcare) | Work From Home

Job Description

• Respond to chats, inbound calls and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification.
• Respond to emails, manage voicemail, and provide administrative support that includes data entry, record management, and time‑keeping.
• Obtain medical history by navigating through different Electronic Medical Records Systems.
• Enter patient information using EHR.
• Maintain database records.
• Collect payment for cash pay, copay, and deductibles.
• Strictly adhere to and comply with HIPAA policy.

Salary

30,000-50,000 PHP/month

Minimum Qualifications

• Graduate of a Bachelor’s Degree (preferably in medical related fields, but not required).
• Consultancy basis with a minimum of 6‑month consultancy contract (subject to renewal).
• One year of BPO/Call Center experience o...