Virtual Receptionist & Customer Support - EST Hrs (Remote)

Virtual Receptionist & Customer Support - EST Hours (Remote)

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency – we operate as a dedicated extension of our clients’ teams, delivering high‑quality service with precision, efficiency, and a personal touch.

We are seeking a professional Virtual Receptionist & Customer Support to join our remote team. In this role you will handle inbound calls, schedule appointments, manage data using cloud‑based systems, and ensure smooth client interactions with accurate record‑keeping.

PLEASE NOTE:

• Working Hours:
  • Monday – Thursday: 9:00 AM – 6:00 PM EST (4:00 PM – 1:00 AM SAST)
  • Friday: 9:00 AM – 1:00 PM EST (4:00 PM – 8:00 PM SAST)
  • Sunday: 9:00 AM – 1:00 PM EST (4:00 PM – 8:00 PM SAST) (Hours subject to change depending on daylight savings.)
• Public Holidays: Works both South African a...