VoIP Engineer

• Proven experience in fulfilling customer orders and implementing UCC solutions and products.
• Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect), and Call Recording Solutions.

Technical Proficiency:

• Experience with NetAxis APIO and BroadWorks.
• Familiarity with Yealink and Polycom phones.

Required Certifications:

• Ribbon SBC (Session Border Controller) Certification
• BroadWorks Certification
• WebEx Technical Certification
• Call Cabinet Training

Responsibilities:

• Implement and configure UCC solutions for various clients.
• Work closely with customers to understand their requirements and deliver tailored UCC solutions.
• Integrate and troubleshoot SIP trunks, Hunt Lines, HPBX, MPBX, and Contact Centre solutions...