Vulnerable Customer Support Agent

Vulnerable Customer Support Representative - Start date 23rd of March 2026
Kilmarnock
£25,000
Hybird Working
Monday to Friday - 8 am to 4 pm or 9 am to 5 pm

Pertemps are delighed to be working on behalf of a well established employer based in Kilmarnock to support on their search for Vulnerable Customer Care Agents. This is a permanent role which is well-suited to those who come from a care background. 

What your day looks like

• A new challenge every day 
• Helping customers who are experiencing complex personal circumstances
• Discuss, empathise, and encourage disclosure of information to allow you to help customers
• Communicating with customers and third parties via telephone, email, letter & live chat
• Work together with your team and share best practice to continually improve service
• Cel...