Warehouse Operations Manager

Position Summary

Under the direction of the Director of Operations, the Warehouse Operations Manager is responsible for managing the day‑to‑day operations. This role is accountable for ensuring operational performance, customer satisfaction, and budget targets are achieved within a 24/7, single‑client environment.

As the primary point of contact for the customer, the Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast‑paced and demanding environment.

This is a unique opportunity to support the launch and development of a new operation, including building processes, contributing to operational design, and participating in hiring and developing the team. The role requires a hands‑on, self‑directed leader who can operate independently while collaborating with on‑site transportation teams in a shared facility.

The operation is a s...