Warranty Specialist

We are looking for an experienced Warranty Specialist in Klerksdorp/Potchefstroom to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrimination process. All applicants will be evaluated based on their qualifications, skills, and experience, regardless of age, disability, gender, race, religion, or any other protected characteristic. We encourage a diverse range of candidates to apply.

Job Description

• Perform research on warranty concerns; prepare / customise warranty papers for work.
• Review all warranty claims; administer and submit for warranty approval.
• Monitor repair order completion for authorisation as per warranty requirement.
• Monitor all customer inquiries and requests on warranty issues.
• Communicate to all aftersales staff all warranty programs and bulletins in a timely manner.
• Ensure compliance to all warranty specificatio...