WFM CoE Manager - Process & Analytics Leader

Sagility Philippines B.V Branch is looking for a WFM Associate Manager to oversee workforce management operations in Quezon City. This role focuses on maximizing WFM effectiveness through performance reviews, data analysis, and employee training.

The ideal candidate will have relevant experience in a global call center setting with a strong command of WFM tools and advanced communication skills. The position offers opportunities for continuous professional development and a diverse workplace culture.