WFM Real-time Analyst

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever‑changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Win as One. Delight Customers. Deliver Great Outcomes.

We are seeking a skilled Workforce Management Real‑Time Analyst in Auctane’s Customer Support organization to join our dynamic team. This role is crucial in ensuring the efficiency and productivity of our workforce by monitoring real‑time operational perfo...