Opportunity Description
Wire Operations Specialist
Location: Minneapolis, MN or El Monte, CA 91731
Duration: 6 months + Contract (with possibility to extend)
Overview
We are seeking a Customer Support Specialist to support a financial services initiative focused on outbound international wire transfers. This role involves validating account information, communicating with customers using established templates, and coordinating with internal Wire Operations teams. Training will be provided.
Key Responsibilities
Location: Minneapolis, MN or El Monte, CA 91731
Duration: 6 months + Contract (with possibility to extend)
Overview
We are seeking a Customer Support Specialist to support a financial services initiative focused on outbound international wire transfers. This role involves validating account information, communicating with customers using established templates, and coordinating with internal Wire Operations teams. Training will be provided.
Key Responsibilities
- Perform additional verification for outbound international wire transfers of $3,000 or more, following established scrutiny and compliance procedures.
- Complete and send standardized email templ...
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