Wireless Network Support Specialist

Knowledge/ Skill Requirement

An Wi-Fi Support Engineer is responsible for ensuring customers have a positive experience with their Wi-Fi networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some skills that are important for an Enterprise Wi-Fi Support Engineer:

Wi-Fi Expertise: The engineer should have strong technical skills and knowledge of Wi-Fi networking systems. They should be familiar with the various standards, protocols, and technologies used in Wi-Fi networking, such as 802.11ac, 802.11ax, WPA3, roaming, captive portal and controller functionalities.

Network design and configuration: The engineer should be able to design and configure Enterprise W-Fi networks that meet the customer's business requirements and align with industry best practices. This ...