Work Force Management Specialist

WHAT YOU’LL DO

As a Work Force Management Specialist, you will drive sales and profitability by planning, budgeting and analysing labour hours, staffing costs and scheduling efficiency across stores. You will support Store and Area Managers with insights, training and system expertise to ensure accurate scheduling, smooth operations and compliance with Workforce One, Argos and Star processes, while partnering closely with Payroll, IT and People. In this role, you will be responsible for the Sales Market Greece consisting of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia & Herzegovina, Albania, Kosovo and North Macedonia. 

You will:

• Budget effective and ineffective hours as well as salary costs for all stores in line with country goals.
• Forecast workforce developments proactively and communicate insights to Area Managers to support sales and profitability.
• Follow up regularly on sales re...