Workforce Strategy Lead - Banking Operations

TIMESCONSULT in Kuala Lumpur is seeking a workforce management professional to oversee functions like forecasting, scheduling, and reporting. The role requires a degree and 5–10 years in Workforce Management or similar fields.

The ideal candidate will work closely with stakeholders and leverage analytical skills to optimize operational performance in a dynamic environment. Opportunities for career progression and exposure to large-scale contact center operations are part of the benefits.